We use text messaging (SMS) to help you manage your healthcare. This may include:
- Appointment reminders
- Messages about test results or follow-up care
- Health review invitations (e.g. asthma, diabetes)
- Information needed for your direct care
If you have provided your mobile number, we will use it to contact you for direct care purposes. This is allowed under the UK GDPR and Data Protection Act 2018.
We will not send marketing messages, and we will never share your number with other organisations for non-healthcare purposes.
If you no longer wish to receive SMS messages, please let reception know and we will update your preferences.