Noticeboard

Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018, calls are recorded for monitoring, training and dispute resolution purposes. The purpose of call recording is to provide an exact record of the call which will:

  • Protect the interests of both parties;
  • Help improve Practice performance and best practice;
  • Help protect Practice staff from abusive or nuisance calls;
  • Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it;
  • Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians;
  • A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy

For further information please contact the surgery.

Clinics & Services
Non-NHS Services

scopeClinics & Services

Core Services Provide By The Nursing Team

  • Baby Clinic (8 week checks  & immunisations / vaccination)
  • Asthma
  • COPD
  • Diabetes
  • Cardiac
  • Epilepsy
  • Mental Health Reviews
  • Hypertension
  • Administering B12/Flu/Pneumonia
  • New Patient Checks
  • Bloods
  • Ear Irrigation

Additional Enhanced Services Provided By The Practice

The practice offers a number of services for particular groups of patients.  These are listed below.  If you need to attend one of these sessions enquire at reception for appointment availability.

 

  • Womens Health Services including IUCD, Implanon and pessary fitting
  • Joint injections
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